Mark Olivas, President

Mark Olivas has been in the janitorial industry for over 20 years and his experiences in the industry have provided him with the knowledge to overcome any cleaning issue, labor management problem and safety matter that may affect the janitorial industry. He served as the Managing Director for OneSource and managed over 120M sq. ft. and yearly revenues in excess of $160M. The janitorial industry has changed in large part because of the initiative and creative imagination that Mr. Olivas has delivered to the industry, and his interpersonal management style has made Universal Building Maintenance an organization that attracts the top management talent in the market.

Mr. Olivas started his career in the janitorial industry after serving in the U.S. Army for over eight years as a Non Commissioned Officer. When Mr. Olivas headed home after Desert Storm in 1991, he worked as an area supervisor for Commercial Building Maintenance out of the City of Commerce in California. Mr. Olivas then became one of the youngest Operations Managers in Los Angeles and was also one of the youngest Branch Managers to work for ISS after the acquisition of Commercial Building Maintenance. Several years later Mr. Olivas was promoted to Senior Branch Manager and then Vice President of OneSource. Mr. Olivas educated himself in all facets of the janitorial business and soon found his role as West Coast Managing Director for the second largest janitorial company in the U.S. Mr. Olivas is well regarded within the industry because of his experience within the high rise market, office park complex, business improvement district and industrial office environments. Mr. Olivas is an active member of BOMA and IREM, and sat on the Associate Leadership Council for BOMA in Los Angeles.

Jason Stapleton, Regional Vice President

Jason Stapleton began his career in 1994 at Universal City Walk where he attained the position of Assistant General Manager. Mr. Stapleton left Property Management in 1996 to become the Project Manager for the Trans America Center in Los Angeles with International Service Systems (ISS/One Source). Mr. Stapleton was considered one of the brightest young talents within ISS and was soon promoted to Project Manager for one of the largest commercial high rise office projects in Southern California, Wells Fargo Center, which set the foundation for his career in the Service Industry. Mr. Stapleton left ISS in 2000 to partner up with another entrepreneur and started a non union janitorial company based in Orange County. Mr. Stapleton returned to One Source in 2002 as the Project Manager for 601 South Figueroa and was soon promoted to Operations Manager and then District Manager in 2004. As the District Manager of the largest portfolio in California, Mr. Stapleton was responsible for over 18 million dollars in annual revenues and served the largest landlord on the West Coast. Mr. Stapleton was instrumental in implementing and managing an extremely successful performance based cleaning program that assisted in the sale of 90% of the entire Equity Office Portfolio in California. The program was a ground breaking event in the Los Angeles cleaning industry and resulted in a 30% savings to his clients while maintaining extremely high cleaning standards. As a result of the success of the program, Mr. Stapleton was sent to New York, New Jersey and Long Island to train other operators on a program that was developed and launched by him and Mark Olivas. Mr. Stapleton attended both Glendale Community College and California State Northridge.

Rafael Sorto, Regional Vice President

Rafael Sorto has been in the janitorial industry for more than 30 years. During his tenure he has acquired unsurpassed knowledge and experience in all aspects of the service industry. Truly beginning his career from the ground floor, Mr. Sorto learned the business as a day porter and was soon discovered as a true talent in the market place. Through education and experience, Mr. Sorto has held positions such as Area Manager, Operations Manager, Project Manager, District Manager, Director of Operations, Senior District Manager and Vice President of Operations.

Mr. Sorto was employed by ISS/OneSource for over 20 years and was involved in the acquisitions of Benco, Flagship Doral, Commercial Cleaning, Ogden Allied and UBM. He then moved to DMS Facility Services in 2000 as Vice-President of Operations for the Orange County and Inland Empire Areas. Mr. Sorto has a great rapport with the union’s leadership and has been involved in all of the contract negotiations for Orange County. Mr. Sorto is an active member of BOMA, IREM, and IFMA. He has served on the board of Casita de San Jose, Assistant Coach of Basketball (NJB), as well as Scoutmaster for the Boy Scouts of America. Mr. Sorto holds degrees in Information Systems, Paralegal Studies and Spanish. He continues to pursue his MBA.

Devin Samaha, Vice President of Sales

Devin Samaha has been in sales and business development for over 17 years. He was first exposed to the janitorial industry when he worked for Waxie Sanitary Supply, one of the nation’s leading janitorial supply companies. At Waxie, Mr. Samaha trained janitors, executive housekeepers for major hotels, and maintenance contractors on proper cleaning techniques, proper use of cleaning chemicals and the use of all cleaning equipment. While at Waxie, Mr. Samaha was the Sales Representative of the Year two years in a row. Mr. Samaha furthered his sales career at Collins and Aikman Floor coverings (C&A), where he sold commercial carpet to property managers, architecture and design firms, and direct to end users. This is where he was first exposed to Leadership in Energy and Environmental Design, better known as LEED. Since C&A leads the carpet industry in environmental sustainability, he was provided extensive green training. He holds a B.A. in Business Administration from the University of San Diego.

Michelle Bresnahan, LEED AP, Arizona Regional Vice President of Operations

Michelle Bresnahan started her career in the janitorial industry at the age of 18, as a Project Manager for a large industrial facility, and has now been in the industry for over 14 years. After her start in project management, she worked her way up to Operations Manager, overseeing many different types of facilities, including office, medical and retail. After completing her B.A. at University of Michigan in 2006, Ms. Bresnahan accepted a position in Arizona as Account Executive for Service Link Commercial. In 2008, she was promoted to Vice President and has continued to apply her hands-on experience in managing cleaning systems. Ms. Bresnahan also became a LEED AP in 2008 and utilizes her designation to create successful green and day cleaning programs, as well as contribute to LEED projects for her clients.